Terms and Conditions for Mienk

Last updated: 11 March 2026

1. Introduction

Welcome to Mienk (“we”, “our”, “us”). These Terms and Conditions govern your use of our website, www.itsmienk.com, and any related services for buying or selling second-hand fashion items. By accessing or using our site, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old (or the age of majority in your country) to use our platform. By using the site, you confirm that you meet this requirement.

3. Products and Listings

  • All items are second-hand unless stated otherwise.

  • We strive to ensure that product descriptions and images are accurate, but minor variations may occur.

  • Condition descriptions are subjective and intended as a guide only.

4. Pricing and Payments

  • All prices are listed in EUR and include applicable taxes unless stated.

  • Payment must be made through the approved payment methods at checkout.

  • We reserve the right to modify prices or correct errors without prior notice.

5. Shipping and Delivery

  • Orders are shipped to the address provided at checkout.

  • Delivery times vary depending on destination and carrier.

  • We are not liable for delays or losses caused by third-party couriers.

6. Returns and Refunds

  • Due to the pre-owned nature of our items, we only accept returns if the product is significantly not as described.

  • Buyers must notify us within 14 days of receipt to request a return.

  • Refunds will be issued once the returned item has been received and inspected.

7. Seller Responsibilities (If Applicable)

If you list items for sale on our platform:

  • You must own or have the right to sell the items.

  • You agree to provide honest and accurate descriptions.

  • We may remove listings or suspend accounts suspected of fraudulent or misleading behavior.

8. Intellectual Property

All content, logos, and images on our site are the property of Mienk or its licensors. You may not use, copy, or distribute any material without our written consent.

9. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from your use of our site or services. Our total liability will not exceed the total amount you paid for the specific transaction.

10. Privacy

Your use of our services is also governed by our [Privacy Policy]. Please review it to understand how we handle your data.

11. Governing Law

These Terms are governed by the laws of Luxembourg, and any disputes will be subject to the exclusive jurisdiction of the courts in Luxembourg.

12. Changes to Terms

We may update these Terms from time to time. Continued use of our site following any changes constitutes acceptance of the revised Terms.

13. Contact Us

For any questions or complaints regarding these Terms, please contact us at:
📧 hello@itsmienk.com